Terms and Conditions
Last Updated: April 6, 2026
1. Agreement to Terms
By accessing or using the website and services provided by King County Restoration (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. SMS Text Messaging Terms & Conditions
By opting in to receive text messages from King County Restoration, you agree to the following terms regarding our SMS communication program:
Program Description: King County Restoration uses SMS text messaging to send important transactional and customer service updates. These may include appointment confirmations, technician arrival notices, project scheduling updates, and responses to customer inquiries.
Message Frequency: Message frequency varies depending on the status of your service request or project.
Pricing: Message and data rates may apply. Please check with your mobile carrier for details regarding your specific plan.
Opt-Out Instructions: You may cancel your SMS subscription at any time by replying STOP, QUIT, END, REVOKE, OPT-OUT, or CANCEL to any message you receive from us. After you send a STOP request, we will confirm your unsubscribe status via SMS. After this, you will no longer receive messages from us. You may opt in again at any time.
Help Instructions: If you experience issues with the messaging program, reply HELP or contact us directly at:
- Email: office@kingcountyrestoration.com
- Phone: 425-390-2586
Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
3. Services and Estimates
All restoration, mitigation, and construction services, estimates, and project timelines discussed on our website or through communications are non-binding until confirmed in a formal, signed service agreement. Information provided on our website is for general informational purposes only and does not constitute a contractual obligation.
4. User Responsibilities
When using our website or requesting services, you agree to:
- Provide accurate, current, and complete contact and property information
- Ensure safe and reasonable access to your property for inspections, estimates, and project work
- Notify us of any hazards, structural concerns, or special conditions that may impact our work
Failure to meet these responsibilities may impact service timelines or project outcomes.
5. Intellectual Property
All content on this website—including text, graphics, logos, images, and design—is the property of King County Restoration and is protected by applicable intellectual property and copyright laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.
6. Limitation of Liability
To the fullest extent permitted by law, King County Restoration shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of our website
- Communication platforms (including SMS or email)
- Our services
Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific services in dispute.
7. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. We maintain strict privacy standards, including that SMS opt-in data and consent will not be shared with third parties for marketing purposes. Please review our Privacy Policy here: www.kingcountyrestoration.com/privacy-policy
8. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes constitutes your acceptance of the revised terms.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
King County Restoration
Email: office@kingcountyrestoration.com
Phone: 425-390-2586
Address: Sumner, WA
Website: kingcountyrestoration.com